Addicted To 1’s and 0’s

Well, apparently HP’s foray into the online storage market via a service appropriately named “Upline” has been rather short-lived. If you try to log-in or even attempt to create a new account you are greeted with a simple: “The HP Upline Service is temporarily unavailable” graphic (as pictured above). Also temporarily down is their online customer service “Chat” feature.

Going to the main website - www.upline.com would not make you think anything was wrong with the service, as there is no mention of it until you either click buy now or try to log in. I’m sure that only adds to the frustration of anyone who was using it as a backup service, especially if they find themselves desperately needing to perform any type of operating system re-install.

WebWorkerDaily reports that an email from HP was sent out two days ago stating that, “we fully anticipate that suspension of the Upline Service will be temporary and short in duration, and will notify you when the Upline Service is operational again.”
I am going to have to share their commentary on this one in saying that just how soon the service will be re-activated seems to be up to anyones guess.

As per my recent posting on this recent addition to the file-sharing service market, HP was attempting to enter a market already saturated with not only old CDN (Content Delivery Network) competitors, but also a gaggle of brand new ventures taking advantage of the recent “Cloud-Computing” trend.

No news yet on why the service is down, but it should serve as a lesson that it’s better to offer a product that is dependable than rush out a beta version with hopes of keeping up with the competition.